Most of our products are designed and produced locally. We have in-house designers and our production line operates in Sungai Buloh. We do source from overseas to expand our furniture collections. Be prepared to spoilt for choice!

At this moment, customization is applicable for our Wood Slab Dining series only. You may contact us at +60122163882 for the details.

You may get our products directly from our showroom at Eco Business Park V (Puncak Alam), or shop online www.ximu.my. We can also assist you in placing your order over the phone or email.

Currently we ship within Peninsular Malaysia. You may refer to https://ximu.my/delivery-policy/ for delivery charges.

On regular basis, you can expect delivery within 7 to 14 working days for KL, Selangor & Putrajaya, 15 to 25 working days for Perak, Penang, Negeri Sembilan, Melaka & Johor, depends on stock availability and status. Made-to-order items often required around 30 – 45 working days. For Pre-order items, estimation time arrival (ETA) will be written on each item. You may email us at info@ximu.my if you are uncertain about the delivery time.

Absolutely! Our delivery team will assemble your product without extra charges. This service is excluded for customers who self-collect the items.

Payments can be made in our showroom or through online transfer. All account balances must be paid in full prior to delivery as XIMU deliveries are made by outside contractors who cannot process payments on the day of delivery.

At XIMU showroom, we accept cash, cheques, Visa and MasterCard credit cards, E-Wallets and Electronic Fund Transfers (EFT). For XIMU website, we have FPX, Debit & Credit cards (Visa, Mastercard and AMEX), GrabPay and Touch n Go e-wallet.

Certainly. Our instalment plan is 6-12 months. currently is available for showroom purchase only. We accept Aeon, Affin, Alliance, Ambank, BSN, CIMB, Citi, HSBC, Hong Leong, OCBC, RHB, Standard Chartered and UOB.

Yes. You may refer to https://ximu.my/warranty/ for the terms and conditions.